Notifications are meant to keep users informed about their interactions with Gloria, the virtual assistant. These notifications are designed to enhance the user experience by allowing them to stay updated on relevant activities involving Gloria. Below are the types of notifications available:
New Conversation:
When a user starts a new conversation with Gloria, a notification is automatically generated.
Conversation Flagged:
Gloria has the capability to notify when a user flags a response as negative. This notification underscores the importance of the conversation and encourages the user to review it on a priority basis. Flagged conversations typically contain crucial information or require action from the user.
Benefits of Gloria’s Notifications:
- Increased User Engagement and Commitment: By receiving notifications about new conversations and flagged conversations, users remain more engaged with Gloria’s assistance service. This can lead to higher participation in conversations and more active interaction with the virtual assistant.
- Efficiency in Interaction Management: Notifications enable users to prioritize and manage their interactions with Gloria more efficiently. By receiving notifications about new conversations, users can respond promptly, streamlining the communication process.
- Enhanced User Satisfaction: By being informed about relevant interactions with Gloria, users feel more attended to and valued. This can contribute to higher user satisfaction and a positive perception of the assistance service.
- Quick Identification of Important Conversations: Notifications about flagged conversations provide users with a clear signal about the importance of certain messages. This helps users quickly identify conversations that require immediate attention or specific actions.
- Improved Communication and Collaboration: By receiving notifications about flagged conversations, users can collaborate more effectively with Gloria and among themselves. This facilitates communication and problem-solving more quickly and efficiently.
In summary, Notifications are a vital tool to ensure that users are aware of all important interactions with the virtual assistant. These notifications contribute to a smoother and more satisfying user experience.
